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Volunteer FAQ

FAQ
  • What time should I show up for the visit?
    Arrive no more than 15 minutes prior to your school’s scheduled visit. You may arrive at the same time as your school's bus. Upon your school's arrival, you will learn about how to help during a Fast Track Training Session with our staff members.
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  • Where should I park?
    Parking is located across from our main entrance. Please follow directions on the website.
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  • Can I be in the same business as my child?
    No. To avoid any conflict we require that parents be placed in a business different from their child. It is difficult to resist the temptation of “helping” your own child when they are trying to work. On the contrary, it is also easy to expect more out of your own child than the other employees. We have found that both child and volunteer have an optimal day when they are not in the same business. You will have ample opportunities to be with your child during the Exchange City visit. Feel free to take the same lunch break as your child and shop at your child’s business.
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  • Do I need to provide my own lunch?
    Volunteers can purchase drinks and snacks from the Corner Café but will need to bring a sack lunch.
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  • How do Program Volunteers know what their responsibilities will be?
    Program Volunteers can learn all about their volunteer responsibilities by reading the Volunteer Orientation Guide. You should review these responsibilities before your visit to Exchange City. Once at Exchange City, you will receive a Fast Track Training Session with our staff members.
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  • Why don't you let student managers fire other student employees?
    In the real world, the majority of unproductive employees would typically go through employee performance evaluations, which entail setting specific goals for improvement. Because we strive to provide the most realistic experience, citizens are expected to work through such issues as personality conflicts and uncooperative co-workers while maintaining professionalism. However, community service for uncooperative citizens may be an option!
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  • Are there days when families can come to EarthWorks and Exchange City?
    Exchange City will be holding a Family Night on Friday, December 11, 2009 from 6:00-9:00pm for ages 3 years to adult.
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